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CustomerCentric Systems (CCS) helps companies to reengineer their marketing messages, helping to make them more customer-centric. We also focus on the integration of tactical marketing with sales processes. |
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CCS helps organizations identify, codify and institutionalize best practices. CCS trained salespeople are equipped with "artificial" patience and intelligence. They are able to delay dispensing product information in favor of asking questions – helping them diagnose problems and, in turn, helping customers to visualize "approved" solutions more accurately. This enables salespeople to initiate and manage opportunities with actual decision-makers. Their sales managers are able to quantify the effects through an auditable sales process. The marketing department is taught to simplify the buying process with a customer-centric messaging model. www.customercentric.com Buy It At Amazon.com |
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